DAILY RENTAL
Daily rentals are very popular for fulfilling short-term staff requirements or meeting various business needs. For example if you have staff on probationary periods, a daily rental can provide a stop-gap solution. If you require different vehicles for different tasks, such as a van to carry heavy goods one day and a car for business commuting the next, daily rentals provide an easy way of varying your vehicle fleet.
Effectively you hire a vehicle on a day-to-day basis dependent on your needs and comply with a number of basic rules outlined by alliance.
The cost of daily rental has remained competitive due to market forces and alliance has consistently offered an economic rental product.
The daily rental charges incur VAT and there is a 50% block on the VAT you can reclaim. If the car is hired simply to replace an off the road ordinary company car, the 50% block will apply from the first day of hire. But, VAT Customs and Excise accept that in other cases - perhaps you do not have a company car - if you hire a car for not more than 10 days to use specifically for your business, the 50% block will not apply.
Will the hirer pay extra for delivery and collection?
NO – delivery and collection are included in our quoted rates.(Subject to terms & conditions)
Will alliance need to see copies of driving licences?
You will be asked to present a valid driving licence to the delivery driver who may take a copy. All UK residents must produce a full valid British or International driving licence held for at least two years (If you have a new UK photo card licence you must produce the paper counterpart also) All International hirers must provide a readable unexpired licence from their country of origin. If the licence is not in English, an international driving permit must also be provided. It is the hirer’s responsibility to ensure that he / she has the appropriate licence.
How soon can alliance deliver?
In an emergency we can deliver a short term daily hire vehicle within 3 hours but in general appreciate a full working days notice. If your booking is for a long term rental then we will need additional time if higher expenditure credit checks have not previously been completed.
Is Road Fund Licence (RFL) included?
YES. If the RFL expires whilst you are still in possession of the vehicle we will contact you.
Are the vehicles new?
Vehicles booked via our daily rental booking scheme maybe up to 24 months old. For vehicles on long term rental we endeavour to supply new or very nearly new vehicles.
Can we hire the car on our own insurance?
A valid insurance certificate needs to be provided when you open your rental account.
Is there a mileage restriction on the vehicle?
There is a mileage restriction based on 2800 miles per 28 days. This charged on daily basis pro rata (Full T & C's available on request)
Can I fit a tow bar?
A vehicle pre-fitted with a tow bar can be requested (subject to availibilty)
Can I take the vehicle abroad?
We can allow our vehicles abroad and we would supply all the relevant paperwork to cover the vehicle abroad. However there is an extra surcharge for taking the vehicle out of the country and the request is subject to approval. Please contact us for further information.
Can a rental vehicle be sign written?
We would not normally recommend sign writing a short term daily hire vehicle with vinyl graphics. However, if it is important to your business then please ensure that vinyl graphics are removed prior to collection.
I have ordered via alliance but the delivery came from another supplier?
We utilize our own fleet and also occasionally the fleets from reputable suppliers who may have a vehicle that meets your needs specifically or who can deliver within your timeframe. However the vehicle is sourced it is only alliance that can collect any rental and only alliance that can off-hire.
What is your fuel policy?
All vehicles are provided with fuel on a like for like basis. This means that vehicles should be returned with the same level of fuel as marked on the delivery sheet. Differences will be chargeable.
Who services the vehicle?
All vehicles are to be serviced as per manufacturer service intervals. Vehicles are also fully valeted before each rental commences to ensure that you receive your hire vehicle in excellent condition with an up to date service record. If your mileage is exceptionally high then please notify alliance.
What do we do in the event of a puncture?
Any puncture or tyre damage should be repaired by the hirer without delay – please refer to your Company Insurance Policy. Cost to be covered by the hirer (you – the customer).
What do I do if the tax disc is lost or stolen?
Contact alliance who will arrange a replacement.
What do we do if we have mechanical problems/accident with the hire vehicle?
All hire vehicles are covered by 24 hour road side assistance. In the event of a breakdown or an accident you will receive prompt assistance. Please call alliance to update us with any occurrence.
I have a cracked windscreen – will you get it repaired?
No. Any windscreen damage should be repaired by the hirer without delay – please refer to your Company Insurance Policy. Cost to be covered by the hirer (you – the customer).
What happens if we lose the keys?
The hirer is charged with the cost of replacement keys. With today’s technology the keys can cost in excess of £200. Please take care of vehicle keys.
What do we do if a driver incurs a fine?
If a driver is caught speeding or commits any road traffic offence they should comply with your company policy and also notify alliance. If alliance receives notification of a road traffic offence you will ultimately receive an administration charge to cover all our costs in processing.
Who will be liable for the congestion charge?
Any vehicle movement into, out of or within the marked charging zone ("CCZ") between 07:00hrs and 18:30hrs (Monday to Friday), is chargeable at a daily rate.
Only one payment per vehicle, per day is required, once the first payment is made, any number of journeys may be made that day into, out of or within the CCZ, by that vehicle. The payment must be made by 22:00hrs on the day the movement was made; otherwise the charge increases. If that is not paid before midnight, a Penalty Charge Notice will be issued (discounted by 50% if paid within 14 days). If the charge is not paid within 28 days, the charge rises.
Further details may be obtained from Transport for London's website: www.cclondon.com.
Your Responsibilities: You must pay for any vehicle movement into, out of or within the CCZ, Where we make a delivery to you, within the CCZ; you must pay the daily rate.
This covers the first day's Charge. All other days' charges, including the charge for the last day of the hire, are your responsibility. When you pay the charge, you will be given a receipt / transaction number for the payment.
Please retain this number as you will need it in case of a dispute between you and Transport for London ("TfL") You can pay by phone, text, Internet, or pay - point, but you must pay on the day you used the CCZ. If you fail to pay, TfL will send you a Penalty Charge Notice.
It is your responsibility to pay this Penalty Charge. If you fail to pay the charge on the day you used the CCZ, you will also be charged an Administration Fee by us. The congestion charge will be the liability of the customer. If you want us to pay for the congestion charge, we can do that but there will be additional charges involved. For more details call alliance.
Can I purchase the vehicle at the end of the contract?
Unfortunately, we are unable to sell the vehicles to the hirer.
Who arranges collection at the end of the hire?
Call alliance on 01480 475000 to arrange collection.
How do I prepare the car for collection?
You will be expected to return the car in effectively the same condition as you picked it up. This means that the vehicle should have the same amount of petrol in the tank as when you took it out.
Expect a thorough inspection of the vehicle when you return it from a daily rental – companies will look for scratches, and anything that is not natural wear and tear. As a tip, make sure you inspect the vehicle before you take it out and insist that a company representative notes down any problems. Then, be present when the inspection is carried out on the return of the vehicle so you know exactly what the problems, if any, are.
Will the vehicle be inspected by the collection agent?
Yes, all vehicles are inspected.
What should I do if the car has been damaged?
All vehicles must be insured by the hirer (you – the customer) and any damage repaired prior to collection. Your rental charges will continue until the vehicle is made ready for collection. If a vehicle is returned in a damaged condition then charges for repair will apply.
How do you define 'Fair Wear and Tear’ in relation to a daily hire vehicle?
The British Vehicle Rental and Leasing Association's 'fair, wear and tear standard' is the widely accepted industry guide as to what constitutes fair, wear and tear for leased vehicles at the conclusion of the contract period. alliance can provide a copy of the guide to customers when opening a rental account as it provides advice to fleet operators and drivers on maintenance routines and preventative action necessary to keep a vehicle in acceptable condition. The guide also defines the industry standard for every aspect of a vehicle's condition. A vehicle that has been maintained to the condition specified in the guide and showing no unreasonable wear and tear internally or externally will not normally incur end of hire refurbishment charges. However, for damage exceeding the standard, alliance will assess the cost of repair and charge the customer.
What do we do when we have finished with the vehicle?
Simple, call alliance on 01480 475000 and arrange the collection. You will be expected to return the car in effectively the same condition as you picked it up. This means that the vehicle should have the same amount of petrol in the tank as when you took it out.
Expect a thorough inspection of the vehicle when you return it from a daily rental – our agent will look for scratches, and anything that is not natural wear and tear. As a tip, make sure you inspect the vehicle before you take it out and insist that a company representative notes down any problems. Then, be present when the inspection is carried out on the return of the vehicle so you know exactly what the problems are, if any.